FAQs


What is paracord?
Paracord is corded material that is made from nylon. It was originally used in the suspension lines of parachutes and now more readily available as general purpose utility cord use by both military personnel and civilians. The cord has core strands making it very strong and has a slight elasticity making it soft. 

What happens when I place an order?
Once your order is placed and payment is received you are placed in the order book. The order book usually runs at 10-14 days to be made. All items are made to order, no items are held in stock. If you require an item sooner than 10-14 days please contact us and we will try to help, although if the order book is brimming sometimes this is hard to accommodate but we will always try.

How will my order be shipped?
All orders are shipped by 1st class royal mail. You will receive a dispatch email to let you know it is on its way. If you order up to three lanyards they will be posted in a standard sized padded envelope and can be posted through your letter box and do not need to be signed for.

Why do you not hold stock?
If you take the Nano Lanyards as an example with 39 different colours available, 2 different drops, 3 different clips and 5 different lengths you have nearly 46,000 different combinations of lanyard. It is very hard to predict tastes and preferences. We do have popular combinations, but we love people having the freedom to choose for themselves and customise their own items.

How do I measure for my lanyard?
If you already have a lanyard lay it flat on a table, measure from the back of the neck to the tip of the clip. This measurement will be ensure that your whistle will hang from exactly the same place. If you do not already have a lanyard, use a piece of string to gauge where you would like your whistle to hang from. Lay the string flat on the table and measure. You are measuring the drop from the back of the neck to the tip of the clip. Your lanyard can be made to 18", 19", 20" (standard), 21", 22".  If you are at all unsure of the length please contact us and we can guide you.

What if I would like to return an item?
If you are not entirely satisfied you can return your items within 28 days and we will honour a full refund. All items are checked before leaving our workshop, and never leave damaged. However if you believe the item is faulty we will refund your purchase and cover the cost of first class royal mail postage. If an item is not damaged but you would like to return it we ask that you will cover the cost of postage. No items should be worn if they are to be returned and should be returned complete with the packaging in a saleable fashion. We cannot accept returns of whistles. To see our full terms and conditions please click here. Please contact us if you would like to return your items and we can let you know how.

Can I have my lanyard in a special box?
All our lanyards are sent out in a special Gundog Lanyards gift box. The box is free and a way of saying thank you for your purchase. We like our customers to feel special whether you are buying for a friend, family member or yourself.

Can you make something customised?
Absolutely! Please contact us and we can chat through what you would like.

Do you ship overseas?
Yes, yes we do. A small postal charge will be added to your order at checkout.

What's this about sizes and colours being approximate?
When braiding, the outcome can change according to the tension it was braided at. All attempts are made to get it to the exact length. When made the lanyard is measured at rest. Remember we are not using machines to braid the lanyards, they are hand braided.
Colours variations are minimal in reality however everybody changes the settings of their screens (eg brightness, contrast, colour) for their comfort, so what you see might be slightly different to reality.